Configuration of the Pulse Secure VPN

Logging in to the VPN

The Pulse Secure VPN is not globally available. Your account can be activated by having your head of department, promotor or dean send a motivated request to the helpdesk.

  • Enter as server (unless explicitly specified otherwise when receiving your VPN account)
  • Enter your NetID and password

Software versions after the upgrade of march 30th

  • If you’re using the Pulse Secure 5.2 client, you’re all set (the Windows software reports version 5.2.5)
  • If you’re using the Pulse Secure 5.1 client, you need to upgrade to the 5.2 version (the Windows software reports version 5.1.6)
  • If you’re still using the old Java-base Network Connect, you will need to install the Pulse Secure 5.2 client (this version typically announces itself as Network Connect 8.1.6)


Installation of the VPN on Windows

Method 1 – Web installer

  • Go to and download PulseSecureInstallerService.msi and PulseSecureAppLauncher.msi. The PulseSecureInstaller.msi might have been preinstalled by DICY. If you have no Admin rights, you can always try to proceed by skipping the first step.
    • Install PulseSecureInstallerService.msi with Admin rights. This might be preinstalled.
    • The PulseSecureAppLauncher.msi can be installed without Admin rights
  • Go to, log in with your NetID
  • Put a checkmark in front of “Remember my choice for pulsesecure links” and click “Open Link” (screenshots made in Google Chrome, Firefox and Edge)
  • You might receive a Security Warning, put a checkmark in front of “Save settings” and click “Yes”
  • Allow Pulse Secure to always connect to the server
  • Allow Pulse Secure to always update the software from
  • The Pulse Secure software starts installing
  • The software is being preconfigured with as default server.

Methode 2 – Using the .msi files if you have Admin rights

  • Go to
  • Download PulseSecureInstallerService.msi
  • Download PulseSecureAppLauncher.msi
  • Download PulseSecure.x64.msi for 64-bits systems or the x86.msi version for 32-bits systems (in case of doubt, download both)
  • Execute PulseSecureInstallerService uit – you need Admin rights for this. This will allow future updates without Admin rights.
  • Execute PulseSecureAppLauncher as well. This is not crucial but will make future updates easier.
  • Execute the correct PulseSecure file. In case of doubt, start with the 64-bits version, windows will warn you if this is not the correct version.

Installation of the VPN on Apple