Configuration of the Pulse Secure VPN

Logging in to the VPN

The Pulse Secure VPN is not globally available. Your account can be activated by having your head of department, promotor or dean send a motivated request to the helpdesk.

  • Enter as server (unless explicitly specified otherwise when receiving your VPN account)
  • Enter your NetID and password

Installation of the VPN on Windows

Method 1 – Web installer – preferred method

The first three steps only need to be performed once. These services might have been preinstalled on your computer by DICT.

  • Go to and download PulseSecureInstallerService.msi and PulseSecureAppLauncher.msi.
  • To install PulseSecureInstallerService.msi you will need Admin rights.
  • PulseSecureAppLauncher.msi can be installed without Admin rights.
  • Go to, log in with your NetID
  • Put a checkmark in front of “Remember my choice for pulsesecure links” and click “Open Link” (screenshots made in Google Chrome, Firefox and Edge)
  • You might receive a Security Warning, put a checkmark in front of “Save settings” and click “Yes”
  • Allow Pulse Secure to always connect to the server
  • Allow Pulse Secure to always update the software from
  • The Pulse Secure software starts installing
  • The software is being preconfigured with as default server.

Methode 2 – Using the .msi files if you have Admin rights

  • Go to
  • Download PulseSecureInstallerService.msi
  • Download PulseSecureAppLauncher.msi
  • Download PulseSecure.x64.msi for 64-bits systems or the x86.msi version for 32-bits systems (in case of doubt, download both)
  • Execute PulseSecureInstallerService uit – you need Admin rights for this. This will allow future updates without Admin rights.
  • Execute PulseSecureAppLauncher as well. This is not crucial but will make future updates easier.
  • Execute the correct PulseSecure file. In case of doubt, start with the 64-bits version, windows will warn you if this is not the correct version.

Installation of the VPN on Apple