Installing McAfee

Downloading and installing the McAfee agent

All McAfee products are available from Softweb. Go into the section Anti-virus software: McAfee & Virex. Download the Automatic McAfee installer program. You will need to enter your NetID and password.

mcafeetrayTo install, double-click the McAfeeInstaller.exe file you have downloaded. You will need administrative rights, on some versions of Windows, you may have to right-click it, and choose to Run as administrator. After a while you should receive a message that McAfee setup is complete (language will depend on system-configured languages). The McAfee Tray Icon will appear.

After a few moments, the agent will start downloading and installing McAfee Endpoint Security (except for Windows XP and Windows Server 2003, where the older VirusScan Enterprise will be installed).


Updating McAfee Endpoint Security

McAfee Endpoint Security is set to autoupdate on a regular basis, no matter if you shut down your computer every day or if you leave it running. The McAfee Agent makes regular connections to one of the VUB’s central servers to check if there are any updates. This includes the virus signature updates, but also updates to the McAfee Endpoint Security software. As a user you don’t need to update manually, but you still can. Right-click the McAfee icon and choose Update Security.


Scanning your computer

Through the McAfee Agent, your Endpoint Security software will be configured to do a regular check of your system. When your computer is shut down or restarted, it will remember its progress and resume where it was after the reboot. Endpoint Security detects when your system is ‘idle’ to ensure the scans don’t run when your system is already under heavy load. A Full Scan will be run monthly, a Quick Scan weekly. You can start a scan manually by right-clicking on the McAfee icon and selecting McAfee Endpoint Security. In the console window, click on the Scan System button at the top and press Scan Now on the type of scan you want to run. You can also right-click a folder or a folder and Scan for Threats.


Verifying your version of McAfee

Right-click the McAfee icon and choose About to get information about the McAfee Agent. You’ll find the version of McAfee Endpoint Security a bit lower. For more details about the modules of Endpoint Security, right-click the McAfee icon againt and choose McAfee Endpoint Security. In the McAfee Endpoint Security console, click on the dropdown symbol (to the right of Scan System and Update Now) and choose About..

Versions on 11/04/2017:
McAfee Agent: 5.0.5.658
Endpoint Security Platform: 10.5.1.1147
Threat Prevent: 10.5.1.1184
AMCore content version: 2945.0 or newer


Removal of McAfee products

Update 02/02/2017: McAfee provided us some tools to assist you with removing McAfee product. Send a message to the helpdesk (by mail or the Online Question Form) to ask for assistance with removing McAfee.

Sometimes it can be useful or even necessary to remove McAfee products, for instance if an upgrade to the new version failed or to ensure there are no leftovers from older versions. The McAfee Agent needs to be removed first. You need administrative rights to perform this.

frminst

The frminst executable can be located in a few different places.

c:\Program Files (x86)\.. instead of c:\Program Files\..
..\Common Framework\.. instead of ..\Agent\..
not in the subdirectory ..\x86\..

After the Agent is uninstalled, go to the Control Panel to remove McAfee Endpoint Security (or VirusScan Enterprise). To ensure you have a really clean installation, we recommend to remove the McAfee directories. Some of them are hidden directories. The list below contains the most important directories, though not al possible directories.

c:\Program Files\McAfee 
or c:\Program Files (x86)\McAfee
c:\Program Files\Common Files\McAfee 
or c:\Program Files (x86)\Common Files\McAfee
c:\ProgramData\McAfee (hidden)